Limited 5-Year Warranty

All Alice Cabinetry products are warranted to the original purchaser to be free from defects in materials and workmanship for a period of FIVE YEARS from the date of possession unless further specific warranties are extended as noted herein. The overall term of the warranty is from the original possession date, and replacement parts or products are deemed original for the purpose of this warranty.

What Is Not Covered?

  • The natural aging or darkening of wood color, the inherent growth characteristics of, or variation in wood. This is the beauty of nature and not a defect. 

  • Products or parts purchased without our finish. 

  • Wear and tear, damage, or defects caused by misuse, abuse, negligence, alteration, non-residential use, or improper installation, storage, shipping, or handling. 

  • Cabinetry that has been exposed to water and extreme high or low humidity.

If a product is found to be defective upon inspection by an authorized Alice Cabinetry representative, the defective part will be repaired or replaced without charge; if the defective item cannot be repaired or replaced, a credit allowance may be issued to the dealer to permit dealer sale on an as-is basis. This warranty obligation is a LIMITED WARRANTY and is for the repair, replacement, or credit adjustment of the defective component and those other components integrally associated with it. It does not cover the transportation damaged transportation costs, on-site labor charges, or any damage or product failure due to transportation, installation, abuse, or misuse. This warranty covers only those products supplied by Alice Cabinetry Inc. Materials and services supplied by dealers and/or installers are not covered.

Warranty Claims

All goods must be inspected immediately upon receipt for any visible damage. The buyer shall make any concealed damages, warranties, errors, or shortages in writing within 14 days of receipt of the pick-up date. Failure to make any claims accordingly shall constitute an irrevocable acceptance of the goods, and no claims will be accepted 14 days after picked up. Any exceptions will be at the discretion of an Alice Cabinetry Sales Representative. Alice Cabinetry reserves the right to request an inspection of the warrantable products. In the event that credit for a warrantable product is being requested, the Warranty Claim Form must be completed and signed by the Regional Distribution Manager before any credits will be processed. To initiate a claim, please contact the builder, dealer, or contractor who installed and sold the product. If that party is unknown or unreachable, contact the following:

Alice Cabinetry Inc
1501 Doolittle Dr # D, San Leandro, CA 94577, USA
510-240-8888
sales@alicecabinetry.com